SHIPPING 

 

France - Metropolitan

Standard shipment, Colissimo at your address, with tracking, without signature.

The price will be calculated at check-out, depending on the total weight of your final order.

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Here is the price breakdown for different weights:

• up to 500 g: 6,99 €

• 500g - 1 kg: 8,80 €

• 1 kg - 2 kg: 10,15 €

• 2 kg - 5 kg:15,60 €

• 5 kg - 10 kg: 22,70 €

• 10 kg - 15 kg: 28,70 €

• 15 kg - 30 kg: 35,55 €

After shipment of the order, please allow 2 to 4 working days for the package to arrive.

A tracking number will be provided to you. You can track your package here: Suivre une lettre, un Colissimo ou un Chronopost - La Poste

 

Europe - E.U., Switzerland* and United Kingdom*

Standard shipment, Colissimo at your address, with tracking, without signature.

The price will be calculated at check-out, depending on the total weight of your final order.

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Here is the price breakdown for different weights:

• up to 500 g: 14,25 €

• 500g - 1 kg: 17,60 €

• 1 kg - 2 kg: 19,95 €

• 2 kg - 5 kg: 25,50 €

• 5 kg - 10 kg: 42,05 €

• 10 kg - 15 kg: 61,80 €

• 15 kg - 30 kg: 80,05 €

* for Switzerland and United Kingdom, a supplement of 3 € will be added to the fees above

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After shipment of the order allow 5 -10 working days for the package to arrive.

Additional delays may occur due to the local Post Network in the country of destination.

A tracking number will be provided to you. You can track your package here until it departs France: Suivre une lettre, un Colissimo ou un Chronopost - La Poste 

Once arrived in the country of destination, please refer to your local post network for tracking your package, using the same tracking number we provided.

 

Rest of the World 

Please note we currently ship to Europe only. If you're interested in an item and you're located in another country, please reach out to us!

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RETURNS

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If you're thinking about returning a product, we encourage you to reach out. We're more than happy to discuss options that suit your needs!

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We also encourage you to consider the following alternatives:

1. Gift it: The product might make a wonderful choice for someone else on their next birthday, secret Santa, or special occasion.

2. Creative Recycling: You can repurpose it into something else or give it a new life through a DIY project.

3. Resale: Instead of returning it, you could sell it to someone else who might also appreciate it.

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Otherwise, for all orders, the return is at your expense to the following address:

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PATAPHORES

6 rue de l'Armaillé 

75017 Paris FRANCE

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You have a period of 14 days after receipt of your order to return your items for a refund or credit, if they are not suitable.

You will receive an email to let you know when the refund has been made.

Please allow approximately 10 days for the refund to be processed.

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Please consider that we are a small business so, for now, we are unfortunately not able to offer better return solutions. Thank you for your understanding!

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